Shipping policy

Thank you for shopping with us! Please take a moment to review our shipping policy to understand the terms and conditions that govern the shipment of your orders.

Domestic Orders: We are pleased to offer free shipping on all domestic orders.

International Orders: Enjoy free shipping on international orders totaling $150 or more.

Shipping Method and Timeframe:

Orders are typically processed and shipped within the same day from the date of purchase.

Expected delivery times are estimated to be between 2-4 business days from the date of shipment for domestic orders, and vary for international orders.

Please note that unforeseen circumstances, such as inclement weather, natural disasters, or carrier delays, may affect delivery times. We do not take responsibility for these issues.

 

Shipping Destinations:

We currently offer shipping services both domestic and international.


Order Tracking:

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and whereabouts of your shipment. If you encounter any issues with tracking your order, please don't hesitate to contact our customer support team.


Order Confirmation:

You will receive an order confirmation email shortly after placing your order. Please review this confirmation carefully and contact us immediately if you notice any errors in your shipping address.


Shipping Address:

To ensure timely delivery, please provide an accurate and complete shipping address. We are not responsible for any delays or issues caused by incorrect or incomplete addresses. If you need to make changes to your shipping address after placing your order, please contact our customer support team as soon as possible.


Shipping Fees:

We are pleased to offer free shipping on all domestic orders, and for international orders totaling $150 or more, complimentary shipping is also provided.


Returns and Exchanges:

For information on returns and exchanges, please refer to our Returns and Exchanges Policy.


Contact Information:

If you have any questions, concerns, or require assistance, please feel free to contact our customer support team: info@suvinyc.com

327 West 30 st #6H New York, New York 10001, USA


We reserve the right to update our Shipping Policy at any time. Please check this page periodically for any changes. Your continued use of our services signifies your acceptance of these changes.